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Saturday, 6 October 2012

The operations vice president of First Bank of Eagle, Kristin Wu, has been interested in


The operations vice president of First Bank of Eagle, Kristin Wu, has been interested in investigating the efficiency of the bank’s operations. She has been particularly concerned about the costs of handling routine transactions at the bank and would like to compare these costs at the bank’s various branches. If the branches with the most efficient operations can be identified, their methods can be studied and then replicated elsewhere. While the bank maintains meticulous records of wages and other costs, there has been no attempt thus far to show how those costs are related to the various services provided by the bank. Ms. Wu has asked your help in conducting an activity-based costing study of bank operations. In particular, she would like to know the cost of opening an account, the cost of processing deposits and withdrawals, and the cost of processing other customer transactions.


The Avon branch of First Bank of Eagle has submitted the following cost data for last year:



Teller wages
$
154,000
Assistant branch manager salary

74,000
Branch manager salary

88,000



Total
$
316,000







Virtually all of the other costs of the branch—rent, depreciation, utilities, and so on—are organization-sustaining costs that cannot be meaningfully assigned to individual customer transactions such as depositing checks.

In addition to the cost data above, the employees of the Avon branch have been interviewed concerning how their time was distributed last year across the activities included in the activity based costing study. The results of those interviews appear below:


Distribution of Resource Consumption Across Activities

Opening Accounts
Processing
Deposits
and Withdrawals
Processing
Other
Customer
Transactions
Other
Activities
Totals

Teller wages
0
%
72
%
16
%
12
%
100
%

Assistant branch manager salary
12
%
16
%
25
%
47
%
100
%

Branch manager salary
0
%
0
%
21
%
79
%
100
%



The manager of the Avon branch of First Bank of Eagle has provided the following data concerning the transactions of the branch during the past year:

Activity
Total Activity at the Avon Branch
Opening accounts
210
accounts opened
Processing deposits and withdrawals
47,500
deposits and withdrawals
Processing other customer transactions
1,300
other customer transactions


Required:
1.
Compute the activity rates for the activity-based costing system. (Round your answers to 2 decimal places. Omit the "$" sign in your response.)

Activity Cost Pool
Activity Rate
Opening accounts
$
per account opened
Processing deposits and withdrawals
$
per deposit or withdrawal
Processing other customer transactions
$
per other customer transaction



Explanation:
1.

Distribution of Resource Consumption Across Activities

Opening
Accounts
Processing
Deposits
and
Withdrawals
Processing
Other
Customer
Transactions
Other
Activities
Totals
Teller wages
$
0
$
110,880
$
24,640
$
18,480
$
154,000
Assistant branch manager salary

8,880

11,840

18,500

34,780

74,000
Branch manager salary

0

0

18,480

69,520

88,000











Total cost
$
8,880
$
122,720
$
61,620
$
122,780
$
316,000























Teller wages:
Opening accounts = $154,000 × 0% = $0
Processing deposits and withdrawals = $154,000 × 72% = $110,880
Processing other customer transactions = $154,000 × 16% = $24,640
Other activities = $154,000 × 12% = $18,480

Assistant branch manager salary:
Opening accounts = $74,000 × 12% = $8,880
Processing deposits and withdrawals = $74,000 × 16% = $11,840
Processing other customer transactions = $74,000 × 25% = $18,500
Other activities = $74,000 × 47% = $34,780

Branch manager salary:
Opening accounts = $88,000 × 0% = $0
Processing deposits and withdrawals = $88,000 × 0% = $0
Processing other customer transactions = $88,000 × 21% = $18,480
Other activities = $88,000 × 79% = $69,520

Computation of activity rates:

(a)
(b)
(a) ÷ (b)
Activity Cost Pool
Total Cost
Total Activity
Activity Rate
Opening accounts
$
8,880
210
accounts opened
$
42.29
per account opened
Processing deposits and withdrawals
$
122,720
47,500
deposits and withdrawals
$
2.58
per deposit or withdrawal
Processing other customer transactions
$
61,620
1,300
other customer transactions
$
47.40
per other customer transaction

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